§ 00 — COVER

St. Louis, Missouri — A career, indexed

Twenty-two years of audit.
One portfolio of ventures.

Mark "Marcus" B. Allen — senior internal audit & risk leader in financial services; founder of Nexus Diversity Group.

§ 01

Executive Summary

Governance discipline, sharpened by data and automation — inside institutions, and in ventures beyond them.

22+

Years across financial services, audit, risk, and technology

34

Closed audit engagements, 2023–2026

5,878

Budgeted audit hours tracked via dashboards he built

64.7%

Tech & cyber share of 2025–26 engagements (up from one in 2023)

On the record: work supporting the early termination of a regulatory consent order, and August 2026 Compliance Hero recognition.

§ 02

Professional Experience

Nov 2022 — Now

Senior AVP, Senior Internal Auditor

WELLS FARGO — CORPORATE RISK & COMPLIANCE AUDIT

Leads complex compliance audits from planning through reporting. Supported 34 closed engagements (15 aligned with the Enterprise Technology Audit Group), built dashboards tracking 5,878 budgeted hours across four groups, and automated the Compliance Coverage Coordination workflow — cutting effort by 50%+. Presented a Microsoft Copilot audit-mapping approach to the all-team meeting. August 2026 Compliance Hero.

2016 — 2022

Senior Business Risk, Compliance & Audit Consultant

U.S. BANK

Led CFPB / Home Lending compliance testing across mortgage servicing, repossession, and affidavits — contributing to the early termination of a regulatory consent order. Built a risk-metrics dashboard for executive decision-making; served as SME and trainer.

2022

DevOps Software Engineer

U.S. BANK

Python automation for audit workflows; supported a 20,000+ user Jira-to-Dragonboat migration.

2011 — 2016

Loss Mitigation & Customer Advocacy

U.S. BANK

Relationship Manager, then Resolution Specialist — borrower assistance, root-cause analysis, and Loss Mitigation SME support under federal and state requirements.

Earlier

Operations & Workforce Leadership

CLIENT-SERVICES ERA

Managed specialized client-care teams for Philip Morris, Isuzu Motors, and Cingular Wireless; ran workforce command-center operations — the foundation beneath the audit career.

Ongoing

Founder

NEXUS DIVERSITY GROUP — NDGSERIES.COM

A privacy-first, diverse-led holding company: urban tech, mobility, travel. Also Senior Software Engineer, UrbanSmart Solutions.

§ 03

Leadership & Impact

Leadership that reaches past the engagement — coaching, committees, and community.

People

Coaching & Development

Conducts Level 1 workpaper reviews for interns and gives engagement-level feedback to peers; serves as SME on methodology, evidence standards, sampling, and Tableau reporting. Prior direct management of specialized client-care teams.

Committees

Facilitation & Governance

Facilitated the July 2024 and January 2026 Monthly Compliance Audit all-team meetings. Serves on the St. Louis Site Leadership, Audit Activities, and Testing & Validation All-Hands committees.

Community

Service

Urban League of Metropolitan St. Louis · Junior Achievement · International Institute of Metropolitan St. Louis · Cards for Hospitalized Kids · City of St. Louis.

§ 04

Founder — Nexus Diversity Group

Nexus Diversity Group — four ventures across urban tech, mobility, and travel: NDG (parent), UrbanSmart Solutions, PremierVoyage, and LuxRide. ndgseries.com ↗

"Auditors examine what others build. NDG is where I build."

§ 05

Appendix — Credentials

Education

  • BBA, Business Administration — Fontbonne University, 2016
  • AA, Business Administration — St. Louis Community College, 2013

Certifications

  • Lean Six Sigma — Black Belt (ICBB)
  • CIA — in progress
  • CISA — in progress
  • Power BI — Business Intelligence

Analytics & Automation

Power BI · Tableau · Alteryx · SAS · SQL · PostgreSQL · Python · Pandas · Power Query · VBA · Microsoft Copilot

Risk & Compliance Domains

SCRA/MLA · CFPB · HMDA · Reg W · CRA · Fair Lending · Mortgage Servicing · Cybersecurity Governance · IAM · SDLC Governance · Credible Challenge